Patient Reviews
Patient Feedback
If you're looking for an experienced dentist who will put your needs first, you've come to the right place! Ball Dentistry was founded in 1935 by Dr. Cecil Ball and has been serving the Indianapolis, IN community ever since. Now at two locations, our highly skilled dentists specialize in the latest procedures to improve your oral health and transform the look of your smile while offering personalized care. Our family is passionate about creating beautiful smiles, and we can't wait to take care of yours. Take a look through our extensive collection of patient feedback to learn more about us.
Reviews for Indianapolis, IN D.M.D. Rachel Thompson, D.M.D.
"Been going here for a few years now and have had a good experience. Recently had to get a wisdom tooth pulled. All of my wisdom teeth had grown in normally and my dentist Rachel understood I was fine keeping them, unless something caused the need for one to be pulled. One finely got a cavity and she scheduled me to get it pulled with Craig Ball. Let me just say the staff is sooo nice, and welcoming. I’ve never experienced a nicer group of people that listen to your needs and are willing to work with you. Craig was so nice and I appreciated him talking through it all and making sure I was good with everything. And the dental assistant was so detailed and helpful. Getting a tooth pulled is never a fun experience but I could not recommend them more for making me feel comfortable, doing a wonderful job that I couldn’t even feel it and just being very thoughtful in the entire process. Could not recommend a better dental office to visit."
"Just had my first visit at Ball Dentistry North. It was great! Dr. Rachel is very knowledgeable, explained everything she was doing and why, is very down-to-earth and sweet. Hygienist Jessica also was great! She also has a very calming voice like Dr. Rachel, explained everything she was doing, which I loved, and took her time without rushing with me. I highly recommend them!"
"Omg I'm super excited Dr. Thompson got me alllll the way together ❤ i recently went to the urgent dentist across the street an they messed me up, the second picture is what they did and the first one is what Dr. Thompson did, she was super understanding and I highly recommend Ball dentistry. Thank you Dr Thompson I CAN SMILE AGAIN ! And all the staff were kind and friendly."
"Braces twice and a crown for a cracked front tooth in 5th grade, so I have had decades of unpleasant dental experiences. Ball Dentistry East is exceptional! Major excavation to get rid of my pockets and it was painless! Dr. Rachel was wonderful, but excellent reviews have been posted for all 6 of their dentists, so they obviously select carefully for exceptional experiences! We have a plan, I know what I need to do, and can honestly say I look forward to my next dental appt! Do not waste another second with less than exceptional dental experiences. Switch now to your team at Ball Dentistry East or Ball Dentistry North for prompt, professional, comfortable and patient-first treatment."
"Had braces twice because of a mutant tooth, vacations always meant long trips to have them tightened and pain, so 40 years later I still have a problem with most dentists. Read reviews for Ball Dentistry and had to switch. They are wonderful! Major excavation to deep clean below the gum line was painless and we have a plan for long-term health of my teeth. First time I can say I know what to do every day and I am looking forward to my next visit to Dr. Rachel and Ball Dentistry East staff!!"
"My daughter (age 13) had a tooth extracted. It was our first experience with Ball Dentistry and they were AWESOME! They helped her feel so at ease and we were so appreciative. My daughter said ‘they were so nice’. She didn’t have a great experience at our last dentist office and I’m so glad we made the switch. Thank you Dr. Rachel and Jessica!"
"I am a new patient here. I had a cleaning today with Dr. Rachel and Thomas. I can honestly say in my 59 years, this is the first dental appointment that I didn't want to leave. They both are just so wonderful, as is the entire practice. They go above and beyond for their patients. I would give more then 5 Stars if I could!! My next visit is 3/27 and I cannot wait! Thanks all!"
"My first dental visit in over ten years so I was extremely anxious. Thomas and Rachel took really great care of me and made me feel at ease. Instead of lecturing me on my decade long absence from a dental chair, they welcomed me to come back for a complete exam to take care of my smile - while assuring me that they will do everything they can to make it as comfortable as possible. I would highly Recommend this class act office!"