Patient Reviews
Patient Feedback
If you're looking for an experienced dentist who will put your needs first, you've come to the right place! Ball Dentistry was founded in 1935 by Dr. Cecil Ball and has been serving the Indianapolis, IN community ever since. Now at two locations, our highly skilled dentists specialize in the latest procedures to improve your oral health and transform the look of your smile while offering personalized care. Our family is passionate about creating beautiful smiles, and we can't wait to take care of yours. Take a look through our extensive collection of patient feedback to learn more about us.
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- Andrea Ball, D.M.D. (40)
- Bret Weathers, D.D.S. (1)
- Craig Ball, D.M.D. (41)
- Gary Ball, D.M.D., PC (38)
- Lalaine Smith, D.D.S. (7)
- Rachel Thompson, D.M.D. (4)
- Ashley (2)
- East Office Team (8)
- North Office Team (65)
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- Plasma Skin Resurfacing (6)
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- DiamondGlow™ (9)
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Reviews for Ball Dentistry
"I had the pleasure of working with Dr. Andrea Ball and Brooke. They did a wonderful job of correcting my issue and I'm couldn't be more happy with the service and care they have consistently provided me. They always make going to the dentist a great experience and they truly care about their patients. I highly recommend Ball Dentistry to anyone."
"Had braces twice because of a mutant tooth, vacations always meant long trips to have them tightened and pain, so 40 years later I still have a problem with most dentists. Read reviews for Ball Dentistry and had to switch. They are wonderful! Major excavation to deep clean below the gum line was painless and we have a plan for long-term health of my teeth. First time I can say I know what to do every day and I am looking forward to my next visit to Dr. Rachel and Ball Dentistry East staff!!"
"My daughter (age 13) had a tooth extracted. It was our first experience with Ball Dentistry and they were AWESOME! They helped her feel so at ease and we were so appreciative. My daughter said ‘they were so nice’. She didn’t have a great experience at our last dentist office and I’m so glad we made the switch. Thank you Dr. Rachel and Jessica!"
"Love my dentist, Dr. Lalaine Smith and hygienist Bob. Consummate professionals, beautiful office, and great staff. ♥️"
"Great visit today with Bob for my regular teeth cleaning appointment. My smile is my most important feature. Thanks to Bob I can keep my teeth in better shape with my new toothbrush!!! Highly recommend Bob and Ball Dentistry."
"As a hygienist working here for 1.5 years it has been a wonderful experience knowing the full staff has the patients best interest in mind while delivering fantastic dentistry that I trust with mine and my families smiles. If you are looking for a new dental home look no further. I look forward to meeting you!"
"They are excellent professionals in their specialty! They are also friendly!"
"My family and I have been long time patients here. I have a daughter that suffers from a severe anxiety of needles. She needed some cavities addressed. Dr. Craig Ball and his team member were very supportive and handled it beautifully. So much so that the second appointment she showed no anxiety on the way and she as relaxed when she arrived. Autumn made the biggest difference. She was kind, patience and kindness. A pro in every way."
"I love Dr.Ball and his Staff. I have been receiving my dental treatment from them for a few years now. Everyone is professional and friendly. I even bring my oldest child here for her treatment. I appreciate that they do not try to do extra work that is not necessary. They ensure that we are comfortable during our dental procedures and give us aftercare instructions. This is by far the best dental practice that I have been to."
"I thank you so much for your compassion and care. Great staff, very friendly. Makes my fear of going to the dentist not so bad"
"My dental hygienist, Sonia, was excellent. Very attentive to my needs. And I always enjoy Dr. Ball’s (Craig?) sense of humor."
"I love this place they are all great intelligent, and do great work!"
"This is the best dentist I have ever seen removed all the teeth in top about 8 or9 And didn't feel anything he is so sweet and talks so down to earth to you that takes your mind off what is going on wouldn't go anywhere else"
"Recently had a lot of work done over a couple of hours. Dr. Craig and Jaylen did great work. No pain and nice people. The whole staff is great."
"Ball Denistry- North is the best. I have been coming here for quite sometime The staff are both friendly and professional The hygienist was thorough and made me feel comfortable. She listened and explained anything I had questions about. Dr Ball is the best. The best dentist and office I have ever been to."
"Best in town on all accounts"
"I had a Diamond Glow facial with Ashley. She is great and everyone was so nice!"
"I have been going to Ball Dentistry for many year. I love that they stay close to the appointment time. Very good at explaining at how to improve on oral hygiene. Everyone in office is friendly. You never feel rushed through your procedures or cleaning. They work well together as a team. I would highly recommend this group."
"Dr. Craig Ball and staff are amazing. Dr. Craig Ball and Jaylen fixed my front tooth. He and his team are amazing. They take the word “professionalism” to another level. Please do yourself and your family a favor and go see Dr. Craig Ball. This guy is the “MJ” of the world of Dentistry."
"Update: We just had three of our kids get 18 teeth pulled in total! This office was again so fantastic. They treated the kids and I with such kindness with even a phone call that night to check on the kids. I can’t say enough about how much they care about the whole person not just getting the job done. 9 months ago: We love this office!! So glad we switched. Everyone is fantastic and very friendly. They are great with kids. #teamlisa 😎"
"Dr Canal and team did a great job with my crown. Would highly recommend this awesome practice."
"Friendly service. I was in for a routine cleaning and they were able to give me a filling without having to come back for an additional appointment! I've never waited more than a few minutes in their waiting room."
"Everyone at the office is so friendly! I love that it is also a one stop shop with beauty needs also!"
"Me and my three elementary school boys had our first appointment at Ball Dentistry today. The dentist, hygienists and front office members were very kind and helpful! My boys had no problem going to the back by themselves to get their teeth looked at and cleaned while I had my appointment. Based on this first appointment I would highly recommend Ball Dentistry!"
"Nice office, friendly staff, laughing gas option. Had availability to schedule me in the next day and do all procedures at once instead of two separate visits. Much better experience overall than my previous dentist’s office. I’ll be returning!"
"Been going here for years. Dr Gary Ball and Dr Smith have cared for my oral health. Staff are wonderful. Well trained, efficient, friendly."
"Great staff, great results!"
"Wonderful cleaning and friendly staff!"
"I came into the office and I was automatically greeted by one of the nicest front desk people ever. I got turned around on the drive but she was very patient. My hygienist was extremely nice and the office is beautiful. I have a fear of the dentist so being made to feel comfortable is very important to me. Since this was my first visit I had X-rays to do as well as the cleaning. Still not a terrible experience.I loved the charging stations up front as well."
"I am a new patient here. I had a cleaning today with Dr. Rachel and Thomas. I can honestly say in my 59 years, this is the first dental appointment that I didn't want to leave. They both are just so wonderful, as is the entire practice. They go above and beyond for their patients. I would give more then 5 Stars if I could!! My next visit is 3/27 and I cannot wait! Thanks all!"
"Only ever had a great experience here. Everyone is friendly and helpful. Definitely recommend!"
"The staff is always friendly and helpful. Normally I’m just there for routine visits but I’d been experiencing some sensitivity recently and they were able to fit me in the same day."
"Highly recommended office. Today was wonderful. I have anxiety and Thomas made me feel so comfortable and secure. He’ll walk you through every step. I’m so grateful! Thank you! And Dr. Canal was super thorough and calming too. They work fast and efficiently!! A++++"
"Great experience. Their staff are friendly and professional. I’ve worked with hygienist Amy several times now and have been blown away by her attention to detail and professionalism. Would highly recommend."
"I had a diamond glow facial and it was amazing! Such a relaxing experience. Ashley is super knowledgeable and sweet. Highly recommend it!"
"My experience at Ball Dentistry has always been a good one. Very professional very friendly."
"I can’t say enough good things about this dental office! I’ve always been terrified of dentists....until I visited this office YEARS ago. Dr. Craig Ball is awesome. Today, I saw his father for the first time, Dr. Ball is just as amazing!! The staff here is also soooo wonderful!!"
"I really enjoy going to Ball Dentistry, they always treat me like a VIP patient."
"It had been five years since I could afford a dentist, when I walked through the doors of this place. Dr. Craig and assistant Jaylen took such good care of me. I wasn't judged, I genuinely felt like they cared! With the amount of cavities I had, I ended up visiting many times over the last 6 months, and made sure I got Dr. Craig and Jaylen every single time! I just wrapped up my last visit for a cap and crown yesterday, and they did excellent work! It was my first root canal and I didn't have a single fear or anything! I highly recommend these two, especially Jaylen. She is efficient, funny, kind, gets the job done, and also feels like your best friend while doing so! I can't wait to go back to see her and Dr. Craig for my cleaning!!! 10/10 recommend this place!!!!"
"Ball Dentistry has been or provider for several years and always take good care of us. I had a crown started today and it went fast and very well!"
"Recently went to Ball Denistry and had a facial...a diamond glow facial. It was a great experience, especially for my 1st time. Ashley made the experience just wonderful. She explained everything, she offered great advice. Ashley even shared some of her personal beauty secrets. How graceful and engaged she was. The staff and team are superb. I highly recommend Ball Denistry...and Ashley."
"My first dental visit in over ten years so I was extremely anxious. Thomas and Rachel took really great care of me and made me feel at ease. Instead of lecturing me on my decade long absence from a dental chair, they welcomed me to come back for a complete exam to take care of my smile - while assuring me that they will do everything they can to make it as comfortable as possible. I would highly Recommend this class act office!"
"The dentists are friendly and assistants do a good job. Pleasant experience for when you have to go to the dentist"
"Ball dentistry is the best group of dentists that I 've experienced in my life. That's considering quality of work, cost of services, compassion for patients, scheduling of services offered. Simply stated, they are quality people."
"The girls at the front desk were great, I love Thomas, and Dr Canal was awesome! I recently moved to Indy and dreaded getting a new dentist. But am so happy I chose Ball Dentistry and I highly recommend!"
"Ball Dentistry truly cares about their patients and goes the extra mile to accommodate and care for patients. Everyone in the office is kind and professional."
"I’ve been going to Ball Dentistry- North for many years. They have some of the best Dental Hygienists around. Amy is the one I go to the most she’s the best: easy to talk to, extremely friendly, gentle but extremely thorough in cleaning, and has excellent tips to help improve your daily teeth cleaning routine. Thomas has been excellent in assisting with any restorative care, relatable and friendly. Dr. Canal is thorough and checks out any and all concerns. He does an excellent job if and when you need any restorative care. The front office is excellent and always friendly. I highly recommend Ball Dentistry- North."
"Amazing experience. Quick and easy, and everyone is so kind and great to work with!"
"It had been an embarrassingly long time since I was last at a dentist due to past experiences, but so far so good on my first and second visit to Ball Dentistry! On the first visit, I was welcomed by Jessica who had me sign some paperwork, and Claudia was patient and took care of me through the x-rays. Dr. Weathers was very helpful and detailed in his examination of my oral health and walked me through the procedure scheduled for the next week. On my second visit, I was welcomed by Jaylen, who helped keep me in high spirits as she assisted Dr. Weathers, and both helped ease my anxiety as they performed the procedure. Will be returning in a few weeks for another check-up, and I feel happier with how my teeth have turned out and now a bit more confident to go visit the dentist regularly."
"Very professional staff. They’ve always been courteous and helpful"
"Thomas was is great!!"
"Great place to get some work done. Staff is super friendly and very happy with the outcome of my treatment plan."
"Very nice good dental work will go back anytime thank you 👍"
"Though I Had to switch dentist offices due to job/insurance change, my experience was nothing less than perfect! I was in and out in a very reasonable time, I had a FMX/ Hygiene appt… everyone from my EFDA to hygienist were superb! I do miss my old office, but I’m excited for my future visits with this new location! If I could give them more than 5 stars I definitely would! Dr. Canal was excellent btw!"
"I would Recommend ball dentistrty for all your dental needs everyone in the office to tell denist are very friendly and caring"
"I’ve been bringing my family here for years. We love this place!"
"My whole family has gone here for years. The staff is friendly, they make referrals out to great providers too. Staff is patient with kids, and flexible in scheduling."
"I see Andrea at Ball Dentistry for botox/jeauveau and love it there!! The facility is beautiful and the staff is very helpful and professional. I’ve never had a long wait. And of course, Dr, Andrea Ball is always the professional and VERY talented with injections!"
"I love Ball Dentistry. My mother recommended me here and now I recommend my friends to go there. This is where I will go from now on. The entire staff are very wonderful and kind and very helpful."
"Dr. Andrea Ball pulled my daughter's tooth, and I would 100% recommend Ball Dentistry! She was incredibly kind and understanding to my nervous daughter. She was very professional and communicated the process well! I am so glad that we decided to go to Ball Dentistry!"
"My hygienist is awesome! She always does a great job. My teeth look wonderful after. The office has accommodating hours, which is perfect for my varying schedule."
"Everyone is so nice and professional. Amy is awesome ."
"I had a great experience getting my wisdom teeth removed! Hardly any pain and so quick and efficient I barely even knew it had happened!"
"I had a great experience getting my wisdom teeth removed! Hardly any pain and so quick and efficient I barely even knew it had happened! ⭐️"
"I’ve been coming to Ball Dentistry basically my entire life and have always had fantastic experiences. The check-in/check-out staff are always kind and prompt. I usually have Dr. Smith and I know I’m in good hands (& teeth!). I would highly recommend anyone looking for a dentist to come here."
"I have recently come to Ball Dentistry to get aesthetic services done and I can't rave enough about Dr. Andrea and her assistant. Their customer service is top notch. The front office staff is always very helpful and welcoming as well. I highly recommend this office!"
"Another great experience! Thomas, the hygienist, always makes my appointment comfortable and quick. Best dentist I’ve ever been too!"
"Thomas is the bomb diggity!! He made me forget I was at the dentist. You just want to put him in your pocket and take him home. Dr Smith is amazing, and so professional. Her laugh is infectious and her work is impeccable. I love Ball Dentistry!!!"
"Dr. Smith and her team are fantastic! The office staff are kind and helpful. Thomas ensured I was comfortable and was accommodating. The hygienists have always been sweet. I would recommend them over and over again!"
"Wonderful caring and professional staff."
"Wonderful caring and professional staff."
"I’ve been a patient at Ball Dentistry since 2009. I’ve loved everyone there. Love the dental service and in the last two years, even began facial aesthetics too. Dr Andrea is amazing. I’ve seen all of the dentists through the years and they’re all so kind and efficient. Highly recommend!"
"Dr. Andrea is a wonderful dentist. She is also extremely talented at all the aesthetic services she provides. She is knowledgeable and caring. I always feel comfortable in her chair and I cannot recommend her enough!"
"Such a great dentist! I always leave with my teeth feeling so clean and healthy! Thank you!"
"Thomas was amazing! Very kind and caring throughout my visit, and great conversation. Thanks!"
"I was referred to Ball Dentistry by a coworker as I am new to Indiana from New Jersey and I am so glad I took their advice! From the second I arrived to the second I left everyone was so helpful, friendly, and the cleanliness of the office was impeccable. The staff was amazing, Amy and Chad blew me away with not only their skills and knowledge but also how sweet and kind they were. They noticed things right away that my previous dentist of 5 years never once mentioned. They took their time to really explain everything that needed to be done and answered all of my questions so I could fully understand, and I had quite a few silly ones and they just made me feel so comfortable, you can tell they love what they do and take great pride! I will never be going to any other dentist and I now will be referring people to Ball Dentistry! They even provided a treatment plan estimate within minutes which no other dentist has ever done, saves me so much time not having to call my insurance company on my own. I give them 10 stars! ⭐️ They have my full trust and best interest!"
"I’ve always had a pleasant experience at Ball Dentistry, and any time I’ve had a problem with a tooth (or most recently my retainer), they’re able to get me in on a short notice which is much appreciated!"
"Sonja is the best as well as Thomas & Dr. Smith! They take care of me & my anxiety with ease! Long time patient since 2008! There isn't anything they can't fix! From cleanings to dental work they cover it all!"
"I want to publicly thank Dr. Chad Canal, Haley, Michelle and the entire staff of Ball Denistry North. The patience, kindness and empathy given to me along with the professional skills required of my specific dental issues far exceeds my expectations."
"Amazing office with wonderful staff always keeping our smiles pretty!"
"The new office is lovely. The location is convenient. And Dr Ball and his team are the best!"
"I’ve been with Dr. Ball’s practice my entire adult life (over 40 years). During that time I’ve had many different services performed, including cleanings, cavities filled, whitenings, crowns, and an extraction and tooth implant. I will never, ever, go anywhere else for dental care in Indianapolis/Carmel because they are excellent at what they do and I trust every single one of their staff and health professionals. I’ve been in the entertainment business and on stage quite a bit, which means I not only want a healthy mouth but also desire things to look good cosmetically, too.I feel the staff gives me the same advice they would give a member of their own family. I guess I really feel like they are part of my family, and every time I walk in they make me feel special and cared for. Their prices are reasonable and competitive. I never feel like they did something that wasn’t necessary and beneficial to my overall health and appearance.Over the years they’ve moved several times and added many new pieces of medical equipment to make the whole process easier. I’m a big baby when it comes to pain and they are careful to keep me comfortable throughout whatever procedures they need to do. If my experience helps influence you to try them out you won’t regret it. Tell them "Bernie sent me" and they’ll treat you right."
"Great dental office! From the front staff to the hygienists, they’re are all the best. I’ve continuously been impressed with their work and their ability to make me feel comfortable; I highly recommend them!"
"Seriously love Dr. Smith! After years of bad dentist she restored my faith in dentists 😊❤Brooke and Haylee are jems as well! Thank you guys for giving me my smile back!"
"We love this office!! So glad we switched. Everyone is fantastic and very friendly. They are great with kids. #teamlisa 😎"
"Great team, Dr Craig Ball is awesome. I am terrified of dentists but he is great. Gladys is one of my favorites she gave me my smile back. Sonja is fabulous as a dental hygienist. They take all kinds of insurance. Awesome office team. I will not go anywhere else. Recommend highly"
"I have been going to Ball Dentistry since I can remember. I’ve always hated the dentist so every time I go they always make sure that I am comfortable.They have gone above and beyond by being wonderful people and awesome dentist!"
"Ball Dentistry-North is a Fabulous office. The office itself is beautiful, and clean, the staff are warm, friendly, and extremely knowledgeable. AND if you are looking for an awesome Esthetician, Dr. Andrea in the best in the business. Not only would she make your smile more beautiful than it is, Dr. Andrea will make your face shine bright like Diamond, making you feel 10 years younger using the best products on the market SkinMedica. One stop shop for wanting to be beautiful. A+ and 5 stars all around."
